DLA and mandatory reconsideration

Hi all, we found out that our daughter with right sided hemiplegia and diplegia has been awarded dla the low care element only. My husband her nursery and myself believe this is completely inappropriate and she should be moved up to medium rate and it also include the mobility element. Has anyone done the mandatory reconsideration letter and have their initial decision changed? Also how do we go about doing this and what should we include. Thank you all in advance


  • Alex_ContactAlex_Contact Moderator
    Hi @becci01

    Sorry to hear you have not receive the DLA award for your daughter that everyone feels is appropriate.

    Contact has benefits advisers on our freephone helpline who would be happy to help you with information about how to go through the mandatory reconsideration. You can give them a call on 0808 808 3555.

    Contact's Claiming DLA Parent Guide also includes information about this too which you may find helpful.

    Good luck with your appeal.

    Alex (Contact)
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